I took my wedding ring in for the 6 month inspection under the esp warranty in March. After inspecting the ring, it had to be sent out for repair due to chipped stones. I was told it would be back in 2 weeks. Two weeks went by and no ring. When I called, they said it had to be sent to the manufacturer because they had to cut new stones to replace the chipped ones. They said the ring would be repaired in a month. After not getting a call a month later I once again called them. This time they said the ring would not be ready for 3 more months!... read full review »