Elderly mother-in-law purchased AC unit from Sears with an extended warranty. Unit broke down last part of April 09. Service tech replaced power cord about May 4 and suggested we have the 220 V outlet checked because he thought there was something wrong with it. My wife called 800-469-4663 to get some help and she was put on hold and each time left waiting until she realized she had been hung up on. This occurred repeatedly. About May 29th a different repair man showed up. He replaced the power cord installed by the 1st tech because it... read full review »