Before Thanksgiving 2007, Washington Gas came to turn on service for the separately metered basement unit for new tenants. Instead, they wrote graffiti on the front of my house (it's still there), removed (and disposed of) the safety guard covering the pilot light on the hot water heater, turned off the gas to my house upstairs (no one was home for the holiday), switched the meters, put the tenant's billing information (phone number, etc.) on to my billing account, made changes to *my* account as to how it would be charged in... read full review »