Kragen in Sacramento, located on Northgate Blvd., would not honor their word to return an autopart that we did not need. When it was discovered that the cheap battery they sold us, along with battery protectant that was not actually battery protectant, was not working in our car, we called the store to let them know. During this phone call, we spoke to someone who said they were the manager and that he would return our money with a full refund although their policy might say otherwise. When we requested who to ask for when we come in, he... read full review »