I bought a 5 year protection plan for my satellite radio. The radio malfunctioned just after the manufacturer's one year warranty expired. I have contacted Repairmaster numerous times over the past 7 weeks. The 8 representatives I've spoken to so far all say the same thing. " We don't have a record of your claim, but we'll process this and it should take ( depending on who you talk to ) 24-48 hours, 3-5 business days.", etc. Ripoff Report.com has a number of similar complaints. Since they take your money and do... read full review »