I have the same story - 14.95 after ordering through Proflowers - there is a lot of detailed info on this company on the BB website. http://www.dc.bbb.org/report.html?national=y&compid=7628 Business Contact and ProfileBack To Top Name: EMI Encore Marketing International Phone: (800) 648-9977 Address: 4501 Forbes Boulevard, Lanham, MD 20706 Google map Mapquest map Yahoo map Business Category: Advertising-Direct Mail, Marketing Programs & Services BBB file opened: January 01, 1989 Business started: July... read full review »