This is my letter to their Chief Executive: Dear Sir Formal Complaint in Respect of Netgear DG 834N and the Complaint Handling Procedure I am writing to formally complain about the quality and reliability of the above equipment and how the complaint was handled by Amel your Customer Service Manager for the EMEA Region of your company. I purchased this equipment in January 2007 from a Computer Fair in Birmingham and some 4 months later I started to have problems with it inasmuch that it would not restart if the power wa... read full review »