DIRECTV IS AWFUL. I KNOW A LITTLE CONTRACT LAW AND AFTER SIGNING UP FOR TWO YEARS' WORTH OF DIRECTV SERVICE, IT ARBITRARILY INCREASED MY MONTHLY FEE IN JANUARY 2009! NO NOTICE OF INCREASE WAS GIVEN AND I DID NOT EXECUTE A NEW CONTRACT AGREEING TO PRICE INCREASE BUT I'M HAVING TO PAY INCREASE. I CANNOT CANCEL, ALTER OR ADJUST CONTRACT WITHOUT A HEFTY CANCELLATION FEE BUT DIRECTV HAS NO PROBLEM CHANGING OUR CONTRACT, WITHOUT NOTICE AND WITHOUT ANY RECOURSE ON MY PART. CUSTOMER SERVICE IS NON-EXISTANT AT DIRECTV. EVERY CUSTOMER REP... read full review »