Terrible customer service. Just terrible. And here's my favorite part: Every time I call, I get a prompt to take a customer service survey. I passed the first time, but each call after - and believe me, there were about 8 more tries - I either selected it or asked to be transferred to the survey. Each time they hung up on me. Clearly the survey doesn't exist. I asked via email to have it sent to me - no dice. I asked a manager for it - no dice. I finally got a hold of a woman (aka the ironically named RELATIONSHIP MANAGER!!) and... read full review »