We called Burton out to our house and they came out the afternoon of Friday May 22, 2009. They found that the controller board that controls the fan for the furnace was bad. They said they didn't have the part in stock and had to order it. My wife called back on Wednesday May 27th and Friday May 29th to see if the part arrived. She was told that the manager Jeff would call us on Saturday May 30th since he would be in the office. We did not receive a call on Saturday, and I called Monday morning June 1, 2009 at about 8 am. I talked to the... read full review »