I previously paid a DTV bill for my uncle back in 02/09 and 03/09. On 06/01/09 and 06/02/09, I was charged $574.19 from DTV. I called and explained to them this bill is not mine, therefore, it is not my responsibilty to pay for it. The customer service rep, Lauren, agreed and requested I fax a printout from my bank to her so this could be credited back to me. I did so immediately. She then called back as rude as she could be, stating because my card was previously used, it's on the account as a "payment option" and I lived at the... read full review »