Beware! Magicjack will not replace a unit that goes bad from Walgreens or any other third party. They state that it is in their terms of service which are not clearly marked on the box when you buy it. Here is the actual chat log I had with the Tech Supervisor, Nikki. Please wait for a site operator to respond. You are now chatting with 'Scott' Scott: Hello, how may I help you? Jeff: Hello, my magicjack is dead. Scott: Since when did the issue started? Jeff: This morning. I already spoke to an agent earlier... read full review »