SEVERELY UNHAPPY WITH BOTH THE CUSTOMER SERVICE ON DIRECT TV'S END AND SKYLINK'S END AS WELL. OUR FIRST INSTALL WAS SUPPOSE TO HAPPEN THE WEEKEND BEFORE CHRISTMAS. IT WAS NOTED THAT WE WERE SUPPOSE TO HAVE AN INSTALLER FROM SKYLINK COME ON THAT SATURDAY BETWEEN 12-4 AND THAT THEY NEEDED TO BE EQUIPT WITH A TRIPOD MOUNT WHICH THEY WOULD CHARGE US 59.99 FOR SO THAT THEY WOULDN'T MOUNT THE SATELLITE TO OUR APARTMENT. FIRST, THE ORDER WAS PUT IN WRONG ON DIRECT TV'S END, HAD I NOT LOOKED ON THE ONLINE ACCT I CREATED AFTER... read full review »