USER REVIEWS (ScottW)
COX Communications
I have had a numerous problems with Cox since moving to AZ 3 years ago. It is always a hassle getting anyone on the phone and often (although not always with Tech) the CS rep is clueless and unable to resolve the issue. "Make an appointment" and wait for a service rep for 2-3 hours!
The current complaint: Cox apparently changed their website (to improve security). As a result I was unable to access or pay our bill on-line as I have done for 3 years. It took 4 phone calls to Cox and almost 3 hours to determine that Cox misspelled... read full review »
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