A friend of mines booked a trip for me and two other friends to newyork city with hotel reservations too. she received an email confirming that everything was confirmed. we went to the airport to check in and everything was fine at that point but once we got to our destination, our hotel, we went to check in and found out that there were no reservations for us! what were we suppose to do in new york city when its late and pouring rain outside! when we contacted HOTWIRE, they said they couldnt help us. that the office was closed! we had no... read full review »