This is being sent to try yet again to get satisfaction and the product I have paid for back in April of this year. I just phoned Mr. Cicero and was referred to his voice mail, and have no expectation of any level of service from this man. I have copies of eleven emails from your customer service dept. Some say they are taking care of the situation, and others pretend to not understand the problem. Quite frankly I am appalled at the level of service I have received from your company. A good faith order was placed by me in... read full review »