Tony Fernandez (CEO) should worry a bit less about expanding his brand and more on taking care of the people that keep his company in business. I have been trying to book a flight (online) on Air Asia for 3 days now without success or support from the (outsourced) customer service call center. I have tried 8 times to book the second flight in my travel plans, and each time after inputting all of the information (personal and payment), an onscreen error pops up and I am prompted to contact Air Asia for assistance (a cruel joke). Each time that... read full review »