I requested a change to my service plan by removing one of my two phones and exchanging it with a data plan. I was processed and was said to be billed at $59.99/mo. However, when I received my bill I found there is a 5GB limitation and I had an overage usage increasing my bill. I complained to Sprint and wanted the agreed rate for data usage with no limitations and overage charge. I wasn't told any of this. They refused. I complained to the BBB and again Sprint did nothing. Sprint is a do nothing company that practices bad business. Don't give your money to Sprint. Find a better cell or data carrier. read full review »