I went to pick up a truck at the rental site (storage unit) The owner or employee was 20 minutes late, thus causing me to be late with my movers.She was down right rude, I rented a 26' truck and it had a car hauler on the back. this lady made me take the trailer off of the truck before I could take it.this would not have been bad in any other case but folks I am physically handicapped.Both of my legs are in braces and you can plainly see that I was handicapped. I will tell you now that I will never get a penske anything ever again. read full review »