I didn't like this company from day one. The so called customer service was ridiculously rude with the exception of maybe 3 people. (In the almost 20 people I talked to.) Their guidelines seemed shady, but I figured it was meant for people rebuilding credit so I dealt with it. I was told by the dealership that I HAD to get GAP protection and an extended warranty through Credit Acceptance in order to be financed, so I did. Little did I realise that once my car needed to be fixed of course nothing was included in my warranty. Partly as a... read full review »