I will never buy from Buy.com again. I ordered a 22 inch monitor for my wife for Christmas. She opened the gift on 12/25, but she did not actually set the monitor up and plug it in until 12/27. When she did so the monitor had some dead pixels which cannot be fixed. As I ordered it on December 12, 2008, and they will not accept it for return since it is past their "14 day RMA" period. You cannot reach them by phone, they sent me an e-mail basically saying "sorry Charlie", and seem to care less about service after the sale read full review »