NEVER TAKE YOUR PET TO BANFIELD. Our cat was given an ear wash for what was prescribed to be an ear infection at the Banfield in Chandler, AZ. During the course of the ear wash treatment, which was VERY ROUGH (in fact, our cat jumped and hissed for the first time in 11 years when the tech pushed the cotton ball way down into his ear), they RUPTURED HIS EAR DRUM. Within a day, he was severely lethargic and would not eat. His head was shaking uncontrollably and he could not walk without falling. We had to rush him to an emergency hospital and he... read full review »