"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Dawn Horne)

Value Plus/Pulse Month
Dawn Horne June 19, 2009
On June 16th the account was activated, they say it takes 24 hours to process. I called on June 17th before the 24hours and canceled the servies for PULSE MONTH and VALUE PLUS. On June 18th they charged 2-$1.00 to my debit AFTER I had canceled. This in turn caused my account to be overdrawn by $70. I called them and they read the script "not protocol for our company to refund other than what we charged on the card." I then asked to speak with a supervisor, her name was Grace. She then read off the script and said to call the bank and... read full review »
Filled under: Business & Finances Location: United States

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