These people are total scammers. I signed up for a 30-day free trial. They charged my account $29.98 after 15 days. I called their customer service and after a dozen attempts I was able to actually speak to someone. I requested a refund and a cancellation. The representative agreed and gave me a confirmation number. 15 days later, no refund. I called back and after a dozen more attempts, I finally talked to a representative. I explained my circumstance and the representative claimed to have no record of a previous phone call or cancellation... read full review »