"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Hazel Baker)

Stream Energy/Ignite
hazel baker June 19, 2009
I called Stream Energy's Customer Care dept to pay my bill. I authorized to pay $117.80 for the month of May 2009 and was given a confirmation code. When I checked my bank account, I was charged $117 (plus $2 processsing fee) and a whopping $332.80 which caused my account to get overdrafted. I called back and I was informed that they will resolve that issue, so I called 3 days after that and was informed that I am getting a refund for the UNAUTHORIZED CHARGE of $332.80 by friday. Friday comes along and my account is pathetically in the... read full review »
Filled under: Home & Garden Location: United States

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