I guess I should consider myself lucky that my Whirlpool FG water heater lasted 2 years 7 months before it died like many others have. Called Whirlpool customer support and talked so someone in India who was barely able to reply to my questions and the answers were from a scripted answer sheet. He could not answer a simple question... Was told I had to order and pay shipping on a "repair kit" that was a free upgrade. This seems to be a short term fix from reading other complaints. So no hot water, several day wait for a temp... read full review »