"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (jimchik)

EarthLink
James Mironchik June 20, 2009
Earthlink's outsourced tech support to both the Philippines and India is abysmal. I first signed on to Earthlink over 10 years ago when they were based in CA (possibly Sacramento?) and I used to rave about the tech support and customer service. These days, however... Some of the issues include the overall difficulty in dealing with their outsourced CSR's and tech support, their half-baked attempts at tech solutions (particularly a past repeated issue with emails being designated spam or junk that weren't), and the 2 week... read full review »
Filled under: Services Location: United States

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