Jonathan- Thank you for taking the time to contact Best Buy in regards to the recent experiences you have had in our Hickory store location. Best Buy has chosen to utilize an outside agency, Certegy, to guarantee the checks our customers present as payment. Sometimes Certegy is unable to guarantee a check because it falls outside their guidelines, and our management staff is not able to override this. Please be assured that this in no way reflects your credibility as a consumer. We appreciate your feedback and I will document your... read full review »