My home loan is already with Chase. On March 23.2009 I started the re-finance process and things are still not completed. My credit score is 846 and I do not owe a sole anything. Many, many attempts in speaking with my loan officer and still no word. Can you please contact them and assist me in finding answers as to why this re-finance is not completed. The approval expiration date is 7/21/2009 for the locked-in rate. Thank you, Mary Robinson 310-528-4806 read full review »