I BOUGHT A TOSHIBA LAPTOP FROM BEST BUY A FEW YEARS AGO...IT BROKE. THEY FIXED IT GREAT...THEN THE PLUG IN BROKE SO I HAD TO PAY FOR A NEW ONE...ONE DAY I AM USING MY LAPTOP AND THE PLUG SHORTS OUT SPARKS AND STARTS SMOKING...THE LAPTOP IS OKAY I THINK, I HAVE BEEN AFRAID TO TRY TO REPLACE A NEW WIRE...WHO SHOULD I SPEAK TO ABOUT THIS? read full review »