Brighthouse has been adding $20 collection fee in addition to late fees to my bill. My monthly bill is $20.99 plus tax so they are charging 100% interest in additin to the late fees. They do NOTHING to collect this $20 other than put it on my bill so I believe this COLLECTION FEE is unfair and a RIPOFF to me. Where in the world do you find justification in this ridiculous amount charged if I don't pay your bills within 13 days of the due date (per Desirea at Brighthouse - due on 16th, letter sent on 19th and 10 days later add $20) THIS COLLECTION FEE IS UNCONSTITUTIONAL! read full review »