June 24, 2009 FAX & EMAIL TO: Complaint Board FROM: Cassandra Etter 4429 Coldwater Canyon Av Unit 1 Studio City CA 91604 818 764-6666 or 818 388-7708 RE: Chase Mastercard 5416 5780 0226 3416 SUBJECT: UNFAIR & UNREASONABLE ASSESSMENT OF LATE FEE On my 07/08/09 I was assessed at late of $39.00 on a minimum balance due of $10.00. When I called to speak with a representative to negotiate this fee which was apparently inadvertently missed, I was told immediately that Chase is not negotiating any late fee charge... read full review »