On 10.6.07 I requested expedited professional resume and cover letter writing service and authorize a charge of $235 for the services. After a charge of $235 was placed on my account I received a phone call indicating that I would have my product with 48 to 72hrs. On 10.9.07 I emailed re the status of my order. I was immediately phoned by and informed me that my project had been assigned to a writer. Late Tues afternoon I became concerned because I have not received anything, so I emailed customer support a second time and received no... read full review »