"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (craptastic121)

MyDigitalUniverse. mydigitaluniverse.com
craptastic121 June 24, 2009
I called this merchant and they confirmed that the product I was looking for was in stock and I would receive it in 4 days. They said specifically "you will receive it Thurs." Further, they said I would receive a tracking number the following day. I placed the order online within minutes of our conversation. It is now Tue(day after promised delivery date), and I have received only an order no. via email - no tracking number. I have no idea when to expect this order to arrive. To be fair to the merchant, I have not yet been in phone contact with them to resolve this issue - but any excuse will not change the above facts. read full review »
Filled under: Electronics Location: United States
MyDigitalUniverse. mydigitaluniverse.com
craptastic121 June 24, 2009
Service has been completely unacceptable. I have not received a confirmation email, shipping info or any communication from MyDigitalUniverse.com at all. They charged me, but have been totally unresponsive. I called customer service today and was told that customer service is closed (1 hour before their website says it closes) and that they are closed on the weekends (again not what the website says). I was hung up on both times by the very rude person who answered the phone. I will NEVER order from them again. read full review »
Filled under: Electronics Location: United States

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