For the last 4 weeks I have had numerous problems with my cable & internet service. I have made numerous calls to TWC customer service with little results. the problem is fixed for maybe a day or 2 then it happens again. I lose channels, lose internet service & was told that the tap on the pole connected to my house is bad however we have yet to see anyone check the tap or fix it. I am no longer a satisfied customer of TW. it is unreasonable to have to pay for a service I do not get. . If this problem does not get fixed within a day or 2, I will no longer be a customer of TW. Cyndi Gee troy Ohio 45373 read full review »