I bought, in Feb. 2008, a brand new king size bed and mattress. My husband and I were very excited. A few months later the side rail on the bed broke and needed to be replaced. I called and talked to service. At the time, I was told that it was a manufacture's defect and it was replaced. We're now in June of 2009 and I have a big dip in the mattress where you actually can feel the springs. The dip is the shape of my husband because it is his side of the bed. I called American Signature, explained the situation and a service man came... read full review »