I have been a good paying customer. I faithfully make a payment each month and even pay more than the required amount due in-order to pay the account off faster. The problem is, the date due is BEFORE I get my unemployment check. Therefore, it does not matter how much money I send it is being eatten up by a $39.00 late fee and an larger finance charge added to the account each month. I have written to the El Paso, TX., office -no reply! I called CS today (1/2/09) and was told that there is no way they can change the due date in the system... read full review »