I had a credit card account with Bank of Ammerica I had not used and had no activity on for 1 year. Another company that I do business with (Ancestry.com)charges a fee one time a year and charged this inactive account. I called Ancestry and had the fees reversed and was charged late fees and interest by Bank of America for the reversed amount. I now owe 48.31 which is all fees for this reversed amount. I tried to cancel this account last year but somehow they kept my account open. I called Bank Of America to resolve the late fees for this reversed amount and they would not credit my account for them. read full review »