I took my Mac G4 to Best Buy Geek Squad when I had a crash that shut me out completely. Paid $228 for them to reinstall my system software as well as first preforming a data backup. Once the computer was returned the administrator password system wasn't working so I was unable to reload any other software essentially rendering my system unusable. I called the 800 number and asked if they would send a tech to my house to fix. Told I would have to take it back in to store if I wanted help. After dragging it back in and spending an... read full review »