We bought a pair of diamond lever-back earrings ($399.99) from their store in Sugar Land, TX a year ago. From the time that we took them home one of them had/has a spring that is too tight. I have taken them in 3-4 times for repair. The last time, their salesperson told me that if they didn't fix them right then I could bring them back and exchange them. I tried to wear them yesterday - but the spring is again too tight. The back of the earring opens and immediately closes making it impossible to wear them. I went to the store and... read full review »