I have been a loyal customer of Columbia House for several years, with a large purchase history and impeccable payment record. On Wedenesday, June 24, 2009, I called the company's DVD customer service center to find out why I had stopped receiving their monthly E-mails. The first telephone rep I spoke with was unable to give me a clear answer, so I asked to speak to an actual manager, who was one of the rudest people I've ever dealt with. I don't recall whether she gave me her name, but she sounded African-American, and the call... read full review »