"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Tom)

Marriott International
Tom June 29, 2009
I booked a six night stay at the London Regent's Park Marriott on the internet for a decent, yet unspectacular rate of $225/night. I cancelled the day I was supposed to arrive, and Marriott has charged my for the full six nights. I got absolutely no service for this; only the chance to play around on the Marriott web site. A decent cancellation policy would be to charge for one night and provide credit for the remainder. Marriott will not refund or allow me to rebook. This is the worst policy I have heard of with any hotel... read full review »
Filled under: Travel Location: United States

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