Three months ago I signed up for basic residential phone service with AT&T. My first bill had a $7.14 charge from ILD Telecommunications for directory assistance. I have never used or even heard of this company nor have I used any directory assistance. My second bill had 185 long distance charges on it and a bill totaling $96.40. I have never made any long distance calls from this phone. I use my cell phone and Skype for my long distance calls. I spoke with two representatives from AT&T who both put a $97.00 claim on my account. The... read full review »