This lady was the rudest person I have ever encountered. Not only did she allude to very rude personal remarks about me, but actually lowered her voice and one point and said you can just f--- off and hung up on me! i had tried to call back on the caller ID number but it was not a incoming business line. I cant wait for her to call me again. I don't have the letter they sent me, but hopefully another one will come. She doesnt deserve to be working. The conversation was so weiered. Like she is a bi-polar crazy! If you ever talk to her. record her calls and turn them over to an attorney! read full review »