Like others I have experienced outrageous gouging by Chase Bank. My credit card interest rate used to be 11 percent. By mistake, I went over my credit limit one month. I corrected the situation the next month, but Chase raised my interest rate to an outrageous 29.9 percent. I sent them a letter asking for a more reasonable rate. I got back a form letter, telling me "tough." I am closing my account, and I will never do business with Chase ever again. Beware of this bank. read full review »