DO NOT use their site to get tickets! I was trying to buy a ticket online and their site crashed, so I called Mexicana and they told me that the reservation was already lost and that the transaction was not applied. I finally got my ticket on expedia.com; to my surprise my credit card statement came with not just one but TWO charges from mexicana.com for the full price of the ticket!! So they did not issue the ticket but they charged my credit card TWICE... ...now I'm trying to solve the problem with mexicana and their customer service... read full review »