To all the customers who complain about Telstra, you want to try working for them. Absolutely no training is given. New staff are trained by current staff, some of which have only been in the job a short time. This means noone is trained consistently to a standard. And its not the managers fault as Area managers just dont listen to their constant pleas for help. The staff turnover is huge but only for the staff that care. If you see a long term employee at Telstra its because they are so bad they cant get a job elsewhere... read full review »