This is a Letter Written to Sears about my issue, which explains everything: To whom it may concern: As you can see from the information below (which contains the order number and my information) I recently ordered a portable air conditioner. If you look at the history of my account you will also note that in the last year I have spent a considerable amount of money with Sears on some large ticket items and until this week I had planned on some more purchases. The purchase of the Air conditioner has now changed my opinion of... read full review »