"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Carl)

CarMax
Carl July 2, 2009
Carmax does not allow pre-purchase inspection of their vehicles. Once you pay your money and drive off the lot, do NOT expect quality customer care as a follow up to your purchase. After having purchased a high end luxury vehicle from Carmax and taking it to a luxury brand specialist for a post-purchase inspection, I discovered a few minor issues. I promptly scheduled an appointment with Carmax to address and fix those issues. They would not take in my vehicle until the 5th day after purchase. (You will have 5 calendar days to addre... read full review »
Filled under: Automotive Location: United States

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