After dropping my BB Curve I went to the local authorized Sprint service store and ordered a replacement -- so far so good. The replacement arrived 2 days later and I went to the store to have the memory switched out and the replacement activated. This is were the fun starts. I (and 6 other people) waited for 2 hours for the tech to return from lunch. Upon her return, we got to watch a cat fight between the tech and the store manager. Then the tech broke the memory card slot on my replacement phone. Not wanting to put up with this anymore I... read full review »